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Summary of qualifications
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Certifications
Novell Master CNE; CNE-Netware 6,5,4
Microsoft MCSE Windows 2003, 2000; MCSA Windows
2003
Cisco CCNA
Comptia IT
Project+, Network+; A+
Security Trusecure TICSA
Hardware Vendors HP STAR CSE;
Technical Skills 10 years of experience of
designing and administrating Novell and Microsoft LAN/WAN network
environments; project manager and technical lead for multiple network
upgrades and migrations.
Proven Knowledge of Administration and Design:
- Novell
NetWare NOS (3.x/4.x/5.x/ 6.x, Zenworks Suite, Account Management)
- Microsoft
NOS (2003, 2000, 4, SBS)
- Directory
Services eDirectory, Active Directory, LDAP, DIRXML, Nsure Identity
Manager 2, GPO design, Role Based Services rights delegation
- Clustering
Solutions Novell Cluster Services and Microsoft Cluster Services 2 4
node clusters for File Systems, Database, and Application clusters
- Server
Consolidation VMware ESX Server 2.x, VirtualCenter, P2V Tool
- Terminal
Services Microsoft Terminal Services and Citrix Metaframe
Server (XP, v1.8)
- Server
- Automated Server Deployment (RIS), Security Templates
Non-technical Skills - effective communicator of
ideas - educated originally as a professor and have taught classes at the
collegiate level; strong writing skills; and disciplined self-starter with
experience of starting and running own business. I have acted as technical
lead and supervisor for multiple IT departments and projects.
"Kents
presence has significantly improved the professionalism and technical ability
of our network services department.
Excerpt from 2001 Midland
Computer Performance Review.
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Professional experience
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March 2003 present
Farm Bureau Financial
Services West Des
Moines, IA
Senior Network Administrator
Served as lead network administrator for both Netware and
Windows server teams to manage 300 Windows servers and 65 Netware servers
across 10 states and 600 sites. I was third level technical support for
user support and server issues on 24x7 rotational basis.
I was often consulted by other administrators and engineers to resolve
difficult troubleshooting issues.
Example Projects
- Designed
and implemented NT 4 to Active Directory upgrade project, which involved
an upgrade to Netware 6.5, migration to Nsure Identity Manager 2
synchronization technology, and implementing password synchronization
between distributed directory services. Created the ESX test
environment and plans, and handled communication with the business
units. The project also included the upgrade of multiple mission
critical NT4 member servers using ESX server and P2V to prevent downtime
and production outage.
- Designed
and administrated server consolidation program through use of VMware ESX
server and VMware VirtualCenter. I wrote the strategy document,
created the proof of concept, and initially administrated production
environment while providing documentation and training to other server
team members.
- Served
as technical lead for the following high impact projects enterprise
Accounting and General Ledger program, replacement of enterprise HR and
payroll system, enterprise backup and disaster recovery replacement, and
the creation of multiple high availability enterprise application
(imaging, database, and agent repetitive pay system).
- Designed,
implemented, and documented an automated server rollout process to
standardize server builds across engineers and eliminate the
differentiation across server builds. This process eliminated much
of the difficulty and wasted time in server and application
troubleshooting in the server lifecycle.
Security Administrator (March 2003 January 2004)
Designed and implemented distributed 350 server
environment and 2000 distributed user accounts. I was the liaison to
internal and external auditors. I designed the gold security templates
for Windows 2000 and 2003 servers for risk mitigation for internal and
extranet servers and created the policy for server vulnerability by which all
servers were scanned and remediate for their vulnerabilities. I
created patch implementation policy and chaired the monthly patch review
meeting.
December 2000 March 2003 Midland
Computer
Des Moines, IA
Senior Systems Engineer
Provided network administration services and consulting
services to small- to medium-sized customer networks.
Additionally provided project-based assistance for larger corporate
accounts. Supported real estate, manufacturing, medical, financial, and
legal firms.
Example Projects
- Outsourced
to Farm Bureau Financial, a multi-state insurance and financial
organization, for 14 months as network consultant/technical lead on
Netware 6 migration. Provided daily network administration for the
150-server Netware 4.11/NT environment, assisted in the rollout of
Windows 2000 servers. Technical lead of the Netware 6 project team and
developed or assisted in the deployment of all areas of 35-server
enterprise migration (NDPS/Iprint, SAN/Clustering, eDirectory/LDAP
services, usage of Zenworks for Desktop, Account Management).
- Designed
and implemented Windows 2000 network for Des Moines real estate firm, including
internal and internet Exchange server, RAS/VPN solution for field
personnel, enterprise anti-virus, network security, and firewall
configuration. Responsible for continued network administration on
scheduled basis.
- Designed
and installed new Windows 2000 network for regional bank in North
Central Iowa. Implemented main office and branch office networks,
and the internal and Internet information security in accordance with
federal bank regulations.
April 1999 December 2000 Fort Dodge Business
Systems Fort Dodge, IA
Senior Network Engineer
My primary job responsibilities have been consulting and
managing our small/medium-sized customers networks. Consulted also
project-based support to large corporations in the Fort Dodge market, as well as providing network
design and implementation guides for other offices area. Managed the
projects of multiple network upgrades and new network installations.
Supervised and trained other network engineers and technicians in the Fort Dodge
office. Supported Novell,
NT network operating systems;
LAN, WAN, and Internet VPN connectivity solutions.
Provided professional leadership and customer support,
which were instrumental in doubling the number of network clientele from the
year prior to arrival. Billed consistently among the highest engineers,
and had highest customer satisfaction. Designed company intranet web site to
boost productivity and communication among regional company offices.
Example Projects
- Migrated
health care facility from Netware 3.x to Netware 5 pure-IP
environment. Designed remote access solution for numerous
buildings in multiple towns, and redesigned network security around
Zenworks, login scripts, NDPS, and NDS. Supervised the client-side
desktop migration, Zen-distributed applications, and upgrades to Windows
98.
- Designed
and installed Internet connectivity, remote-access, and enterprise
e-mail solution for trailer manufacturing firm in multiple locations.
- Implemented
Microsoft Small Business Server multiple times for a variety of government
and business customers.
November 1999 June 2000 Various
Network Engineer Web sites
Writer/ Validator/ Content
Builder
- For Brainbench (http://www.brainbench.com),
I was responsible for validating the new NetWare 5.x and 6.x
exams. I verified potential exam questions for accuracy,
quality, and difficulty.
- In
February 2000, I accepted part-time position at Cramsession
certification web site (http://www.cramsession.com)
as Netware content provider (news articles, technical articles,
supervisor of Novell link center).
1997 April
1999 First Dakota
National Bank
Yankton, SD
Network Assistant
- My
primary job responsibilities were assisting in the administration the
company's LAN/WAN network in 5 locations, performed desktop services,
building the bank's new personal computers, and installation and
distribution of new software. Managed the Internet frame relay
network. Taught the user training sessions, and chaired the
Technology User Group committee. Developed the company's operating
system migration plan for nearly all computers from Windows 3.1 to
Windows 95. Performed the Year 2000 testing on all workstations
and servers, ensuring their compliance or and patching the BIOS.
1995 1997 PC Mobile Repair &
Upgrades
Vermillion, SD
Owner and PC Technician
Owned and operated the successful business for over a year.
The business main focus was onsite repair and upgrades of customer's
equipment. Performed phone and on-site troubleshooting with
customers. Provided technical assistance primarily end-user and small
companies' networks, and gained experience in repairing many different types
of computer systems.
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Professional / Extracurricular Activities
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2002 2005 Multiple Technical Conferences
and Training (Novell Brainshare, Microsoft TechEd, DirXML, Zenworks,
Identity Manager Advanced Technical Training, VMware ESX Systems Management,
VirtualCenter System Management)
2000 Member of the Network Advisory
Committee
Iowa
Central Community
College
Evaluate the appropriateness of the curriculum for the current
networking environments, and make recommendations for the future.
Appraise the current teaching staff and goals for the program in general.
1989 1998; 2005 Iowa Army National Guard
Infantry, Military Intelligence Analyst
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Education
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1994 1996 University of
South Dakota
Vermillion, SD
Master of Arts, History - 4.00 GPA
The Lutheran Social Services of South Dakota published my
thesis, Bethesda Childrens Home,
First Orphanage in South Dakota.
1990 1994 Dordt College
Sioux Center, IA
Bachelor of Arts, History - 3.77 GPA
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